TUP Communication Lens

Staying in touch is core for people, and technology users are finding many ways – spanning voice, video, and written methods. While some users focus on email, group chats and text messages, others focus on video calls or conferences, and yet others emphasize voice calls. And, users use different devices for each type of communication activity.

This TUP lens measures the many ways people communicate and how many do so by their device type.

Summary of subjects covered in the Communication lens tables

SubjectsExamples of TUP Questions AnsweredTable Row Numbers
Communication ActivitiesCommunication activities regularly used on connected devices, such as email, phone calls, video calls, or group chats570 ACT_COMM
PC ActivitiesCommunication activities regularly used on PCs, such as email, phone calls, video calls, or group chats630 ACT_PC
Smartphone ActivitiesCommunication activities regularly used on smartphones, such as email, phone calls, video calls, or group chats700 ACT_SP
Basic cell phone ActivitiesCommunication activities regularly used on basic cell phones, such as email, phone calls, video calls, or group chats710 ACT_BP

Links to Communication lens tables

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Recent findings from the TUP Communication lens

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