Tag Archives: Videoconferencing

Apple MacBooks and Windows Notebooks Used Differently by Americans [MetaFAQs]

About MetaFAQs

MetaFAQs are answers to frequently asked questions about technology users. They are drawn from the MetaFacts TUP/Technology User Profile datasets, the latest research developed through surveys. TUP/Technology User Profile 2020 is in its 38th continuous year.

Current subscribers to TUP may request answers like these through their inquiry service, the online interactive tool, or the TUP datasets. This gives the ability to drill down more deeply into other segments, services, or products.

On request, interested research professionals can receive complimentary updates through our periodic newsletter. These include MetaFAQs – brief answers to frequently asked questions – or TUPdates – analysis of current topics in the technology industry. To subscribe, contact MetaFacts.

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Filed under MetaFAQs, Notebooks, TUP 2020

Work-life balance – back to the future or the past? [TUPdate & MetaFacts Pulse Survey]

Progress toward work-life separation, until sudden integration

I will admit to having recently used more than one cliché about these being “unprecedented times” or even that we’re headed towards a “new normal”.

When it comes to work-life balance, what was “normal” is all-too “precedented”. For years, PCs have enabled American employees to bring work home. Enabling is not always a positive characteristic, depending on one’s perspective. No sooner had employees scaled down their work at home, minimizing their commingled work and personal activities, then along came COVID-19.

Employees using Home PCs for work – a recent history

For decades, employees have slowly separating their personal and work lives. Step by step, application by application, employees had been using their home PCs for fewer and fewer work-related tasks. In the MetaFacts 2015 wave of TUP/Technology User Profile, we found that one in three US employees regularly used their home PCs for work email, one in five to search for work-related financial or other information, and one in six to manage work appointments or share files. By our 2019 wave, we found that home PC usage levels for these work activities had dropped to around two-thirds of these levels.

Now that six in ten US employees are working from home, and with almost half (49%) using a home-owned PC, their home PC is getting a lot of work-related use.

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Filed under Cloud Storage, Communication, TUP 2015, TUP 2019, TUPdate, Usage Patterns

Don’t let seniors fool you as they Zoom from behind [TUPdate/MetaFacts Pulse Survey]

By Dan Ness, Principal Analyst, MetaFacts, May 5, 2020

Ageism is widespread in the tech industry. Many younger computer experts had a good laugh when a recent call went out for COBOL programmers. That was, until these relative newbies realized how many citizens would be left waiting for financial support after the recent surge in demand for unemployment checks. Computer experts were even more chagrined then they heard about the hiring bonuses being offered and realized they did not have relevant skills.

As seniors “invaded” Facebook over the last decade, raising the average age bar to its present heights, (age 45 in the US and Germany), younger adults expanded their social networking to additional sites and apps that let them still keep some distance.

Meanwhile, parents and grandparents alike still crave connection, and increasingly find it online. Consequently, we’re seeing rapid adoption Zoom and FaceTime, as well as broader adoption of home delivery services.

Tech-savvy seniors

Seniors are more tech-savvy than they may want to reveal. 95% have used a personal computer (PC or Mac). Their average (mean) experience is 27 years, with 75% or seniors having first started using one 22 or more years ago, half 30 or more years ago, and 25% starting 37 or more years ago. Over half of seniors 60+ have been using one type of personal computer or another for 30 years.

Seniors grew up with computers. A senior today would likely have been a working adult as PCs grew into widespread use. A 60-year old today would have been 24 when Apple released its first Macintosh and 21 when IBM released its first PC.

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Filed under Communication, Desktops, Notebooks, Shopping, Social Networking, Statistics, TUP 2019, Usage Patterns, Video calling

What is the profile of the most-active communicators? (MetaFAQs)

The generation gap is often attributed to communication differences. Although often chalked up to the choice of words – slang, symbols, or even emoji – there are also differences in the mode of communication.

More than a few frustrated parents have found their voicemail messages ignored and learned that text messaging may be the best way to stay in touch with their children.

Meanwhile, younger adults have continued to expand their repertoire of communication modes – email, text messaging, video calls, clicks on social networks, and more.metafacts-metafaqs-mq0054-2016-10-23_11-19-58

In fact, the most-active communicators are age 18-34. These use the broadest assortment of communication activities across their connected devices. Over half of the top-third in communication activity breadth are age 18-34.

This is based on our most recent research among 7,336 US adults as part of the Technology User Profile (TUP) 2016 survey.

This MetaFAQs research result addresses one of the many questions profiling active technology users.

Many other related answers are part of the full TUP service, available to paid subscribers. The TUP chapter with the most information about activities is the TUP 2016 Activities Chapter.

These MetaFAQs are brought to you by MetaFacts, based on research results from their most-recent wave of Technology User Profile (TUP).

For more information about MetaFacts and subscribing to TUP, please contact MetaFacts.

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Filed under Basic cell phones, Communication, Demographics & Econographics, Desktops, Market Research, MetaFAQs, Mobile Phones, Notebooks, Smartphones, TUP 2016

How many users make video phone calls using a Tablet? (MetaFAQs)

Video phone calls are ideal when you want to see someone while you’re talking. The larger screens help you see more clearly. At the same time, many phone callers enjoy being mobile, so they can make or take calls when they like. Others enjoy relaxing in a couch or easy chair during calls, which may not be as easy while using a typical desktop PC.

Also, like a Goldilocks story, Smartphone screens are too small, Desktop screens big enough yet not mobile enough, and tablets are just right.

That’s at least part of the calculus for the 18.2 million adults who regularly make personal video phone calls using a Tablet, and 10 million who do so for work video calls.

MetaFacts-Tablet Video Callers

About this MetaFAQ

This brief MetaFAQs is a quick glimpse at current research findings of interest. In addition to profiling the voice and written communication activities of Tablet users, many other related answers are part of the TUP service, available to paid subscribers. One section of TUP 2016 which includes extensive results about Tablets is the TUP 2016 Tablet chapter. This is one of more than a dozen chapters in the entire TUP 2016 study.

These MetaFAQs are brought to you by MetaFacts, based on research results from the most-recent wave of Technology User Profile (TUP).

For more information about MetaFacts and subscribing to TUP, please contact MetaFacts.

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Filed under Communication, Market Sizing, MetaFAQs, Tablets, TUP 2016