Synchronous or asynchronous communication – checking age preference [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 11, 2020

Communication is a vital and regular activity for connected devices. There are many choices – email, phone calls, video calls, video meetings, group chats – and the experience is different for each type. This MetaFAQs looks at asynchronous communication activities – those where the communicators don’t need to be engaged at the same time – to see how widespread their use is by age. It also looks at synchronous activities – where communications are in touch at the same time – to see how their usage levels vary.

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Headsets – our sound islands [TUPdate]

Dan Ness, Principal Analyst, MetaFacts – December 10, 2020

Wireless Bluetooth headsets get a booster

Wireless Bluetooth headsets have been in the news lately, widely promoted as a year-end gift accessory. As a category, they have been available for decades, so why the latest emphasis, and is there enough demand for them?

Market demand has gotten stronger during 2020 in large part due to changed playing and working conditions. With the pandemic and stay-at-home restrictions worldwide, many people are now nearby a distinct set of people than they might interact with at their workplace or school. While quarantines can be a bonding experience, there can be added pressure when the sounds we make or listen to impinge on others.

Listening widespread, although differs by device type

Beauty is in the eye of the beholder, or perhaps the ear. The music some may consider beautiful may seem like noise to others. Similarly, the phone call we may think thoughtful may sound to others like distracting chatter.

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Smart Displays barely visible [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 7, 2020

Are Smart Displays Making Any Headway?

With videoconferencing entering the mainstream, and getting a recent boost during pandemic stay-at-home orders, there was a possibility that Smart Displays would get broad market acceptance. Based on our most recent research results in TUP/Technology User Profile 2020, market penetration is still quite small.

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Employee’s video calls/meetings by device type [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 3, 2020

Employees are busy having video calls, meetings, and group chats and are using a wide range of devices to do so. While smartphones are a top platform, home PCs, work PCs, and even tablets are regularly used. There are some differences by employer size and country.

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