Tag Archives: Social Networking

Tablet-First. Is it a thing? (TUPdate)

Tablet-First. Is it a thing? – a TUPdate by Dan Ness, February 17, 2017

Which comes first – Smartphone? Tablet? Notebook? For a small and steadily growing segment, the tablet comes first as the primary connected device.

Over the last three years, the share of connected adults using a tablet as their primary device has expanded. In our 2014 wave of TUP, we found that 6% of adults were using a tablet as their primary device – before a PC, mobile phone, or game console. In TUP 2015, the Tablet-First rate had grown to 7% and by TUP 2016, reached 9%.MetaFacts-td1702-tablet-first-trend-metafacts-tup-2014-2016-2017-02-16_10-02-19

It’s not as if these Tablet-First users are only using a tablet. Among Tablet-First users, half (50%) use a Smartphone as their secondary device, followed distantly by a Tower Desktop (15%), Basic cell phone (10%), and Notebook PC (9%).

Tablets are also popular as second devices, with 17% of connected adults regularly using one as their secondary device. Half (50%) of these Tablets-Second users have a Smartphone as their primary device, followed by a Tower Desktop (23%), and Notebook PC (15%).

Who are these Tablet-First users?

Older women use a tablet as their primary device at a higher rate than other age/gender groups. Females age 35 and up have a higher Tablet-First rate than any other gender/age group.MetaFacts-td1702-tablet-first-metafacts-tup-2016-us-2017-02-16_09-43-52

Besides age or gender distinctions, Tablet-First users aren’t especially technology early adopters or laggards, nor are they primarily lower socioeconomic groups which might be thought to not be able to afford notebooks or smartphones.

Tablet-First users do skew slightly higher among adults with less-than-average educational attainment, with 23% having a high school education or lower, somewhat higher than the 19% rate among connected adults.

Looking more deeply at how older women use tablets differently from younger women or other men, another pattern stands out. Older women use tablets for a broader range of activities than other age/gender groups. They simply get more out of these devices. This includes any tablet they use – not only the ones used as the primary device.MetaFacts-td1702-tablet-first-most-broadly-active-by-gender-age-2017-02-17_10-45-44

Analyzing the top-third most-broadly-active by number of tablet activities by age and gender groups, females age 45 to 64 stand out. They are 24% higher than the national average than other age/gender groups based on how many activities they regularly do with their tablets. In contrast, males 65+ and 25-34 have the lowest levels of broad usage, indexing at only 75 or lower.

What other devices do they use?

Tablet-First users may choose to primarily use their Tablet, yet most have other devices. Three-fourths of Tablet-First users regularly use a PC, and over three-fourths (77%) regularly use a Smartphone. They have other mobile devices, such as a Notebook (42%) or a Home Notebook (36%). Another 36% have a second PC.MetaFacts-td1702-tablet-first-other-devices-2017-02-16_10-29-09

The clear majority of Tablet-First users have more devices than their tablet – 99% have 2 or more. Eight-five percent have 3 or more connected devices they regularly use.

What are these Tablet-First tablets used for?

The users of Tablets as their primary device are busy with their tablets, checking email, shopping, having fun, and social networking. Over half of adults using a tablet as their primary device regularly use it for a wide range of activities. While checking personal email ranks at the top, shopping is nearly as strong.

What’s notably absent from the list of major activities are more-intensive productivity or graphical activities such as creating presentations. Instead, many of the major activities can be adequately done with a tablet that may or may not have an external keyboard.MetaFacts-td1702-tablet-first-activities-2017-02-16_15-29-21

Whose Tablet is used first more than others?

Apple’s iPad is the undisputed leader among the Tablet-First group, representing 57% of the installed base. The nearest contender is Samsung, with only a 10% share. Although Microsoft may begin to make inroads with their recently revamped Surface line, the current share is only 3%.

Looking ahead

Several aspects stand out from these results. While age-affected eyesight may contribute to older adults preferring devices with larger screens, it’s not as simple as age. So, I don’t expect tablet-makers to rush out to build ever-larger tablets as the population ages. It’s only among females that Tablet-First rates are highest, not among males. Also, when separating genders, rates don’t increase with age. The choice of activities is a big factor, as simple activities from online shopping to game playing and social networking are easily done with a tablet, and each benefit from having a larger screen.

Definitionally, the market is likely to get muddied for regular consumers. As notebook companies continue to innovate with convertible and 2-in-1 designs, the fuller functionality of notebooks is being integrated into devices as mobile as tablets. Furthermore, smartphone makers continue to experiment with larger screens. Also, Apple continues to position its popular iPad as a fully-functional “Super. Computer.” computing device.

For these Tablet-First users, though, who appear to be functioning well with a broad collection of devices, it seems unlikely that one single device will capture their hearts and fingers.

About this TUPdate

This TUPdate includes a complimentary brief summary of recent MetaFacts TUP (Technology User Profile) research results. These results are based on the most-recent results of the MetaFacts Technology User Profile 2016 survey, its 34th wave, with 7,334 respondents (US). For more information about MetaFacts and subscribing to TUP, please contact MetaFacts.

Resources

Current TUP subscribers can tap into any of the following TUP information used for this analysis or for even deeper analysis.

This TUPdate was based on results in the TUP 2016 Chapter – Devices, Section DEV_PRIM/Primary and Secondary Devices from TUP 2014, TUP 2015, and TUP 2016. Also, activity data was selected from Tablet Activities (Rows 670 ACT_TAB).

Related MetaFAQs

The following related MetaFAQs address questions included in this TUPdate.

MetaFAQs Question TUP Reference
mq0005 How prominent is remote printing from tablets? Chapter: G Tablets  Section: G1-TAB/Tablets  Tables: [670 ACT_TABxTAB] Tablet PC Activities
mq0038 Who uses their Smartphone as their primary connected device? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [120 DRxDEV_PRIM] Respondent Demographics
mq0055 How are Tablets used differently than Notebook PCs? Chapter: A User Profile  Section: A1-OV/Overview  Tables: [670 ACT_TABxOV] Tablet PC Activities
mq0059 How many Tablet PCs are used to make phone calls? For video calls? Chapter: G Tablets  Section: G1-TAB/Tablets  Tables: [670 ACT_TABxTAB] Tablet PC Activities
mq0063 Who are the Apple-only users? Chapter: D Devices  Section: D3-DEV_ECO/Device OS Ecosystems  Tables: [120 DRxDEV_ECO] Respondent Demographics
mq0083 How many adults regularly take pictures with their connected devices? Chapter: D Devices  Section: D5-KEY_DEV/Key Devices  Tables: [590 ACT_IMGxKEY_DEV] Graphics/Image Activities
mq0122 How are Smartphones used differently than Tablet PCs? Chapter: A User Profile  Section: A1-OV/Overview  Tables: [700 ACT_SPxOV] Smartphone Activities
mq0126 What is the primary communication device among Tablet owners? Chapter: G Tablets  Section: G1-TAB/Tablets  Tables: [570 ACT_COMMxTAB] Communication Activities
mq0157 How prominent is printing images from tablets? Chapter: G Tablets  Section: G1-TAB/Tablets  Tables: [670 ACT_TABxTAB] Tablet PC Activities
mq0181 How are Smartphones used differently than Tablet PCs? Chapter: A User Profile  Section: A1-OV/Overview  Tables: [670 ACT_TABxOV] Tablet PC Activities
mq0220 Is there an age skew for Apple iPads? Chapter: A User Profile  Section: A4-AGE/Age Ranges  Tables: [250 DEV_KEYxAGE] Key Device Metrics
mq0263 Of those who use a Smartphone as their primary connected device, do they have more Windows, Android, or Apple devices? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [270 DEVxDEV_PRIM] Devices
mq0300 Of those who use a Notebook PC as their primary connected device, do they have more Windows, Android, or Apple devices? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [270 DEVxDEV_PRIM] Devices
mq0304 Is there an age gap between those who communicate primarily with their Smartphones, Tower Desktops, Notebooks, and Tablets? Chapter: L Activities  Section: L3-ACTCOMM/Communications  Tables: [120 DRxACTCOMM] Respondent Demographics
mq0377 What is the most popular combination of connected devices? Chapter: D Devices  Section: D1-COMBO/Device Combinations  Tables: [250 DEV_KEYxCOMBO] Key Device Metrics
mq0378 Of those who use a Smartphone as their primary connected device, what other device have they used for most of their life? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [160 ADOPTxDEV_PRIM] Technology Adoption
mq0379 Of those who use a Smartphone as their primary connected device, what are their 2nd and 3rd devices? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [250 DEV_KEYxDEV_PRIM] Key Device Metrics
mq0397 Can Apple rightly claim to have captured the biggest tech spenders? Chapter: D Devices  Section: D6-KEY_DEV_OS/Key Devices by OS  Tables: [790 SPENDxKEY_DEV_OS] Tech Spending
mq0460 Is there an age or gender skew to connected music listening? Chapter: M Consumer Electronics  Section: MU-MUSIC/Music Players, Services, or Listening  Tables: [120 DRxMUSIC] Respondent Demographics
mq0474 Is there an age skew to TV watching, whether through through any combination of traditionally subscribed services (cable, satellite), over-the-top set-top boxes, or using a Connected Device? Chapter: M Consumer Electronics  Section: MT-TV_DEVACT/TVs, Boxes, or Services, TV or Video Watching  Tables: [120 DRxTV_DEVACT] Respondent Demographics
mq0495 What else do Apple Mac users own more often than the average Connected Adult? Chapter: D Devices  Section: D6-KEY_DEV_OS/Key Devices by OS  Tables: [250 DEV_KEYxKEY_DEV_OS] Key Device Metrics
mq0530 Of those who use a Smartphone as their primary connected device, how many connected devices do they actively use? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [490 UNITSxDEV_PRIM] Units
mq0531 Of those who use a Smartphone as their primary connected device, what are they planning to buy next? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [810 PLANSxDEV_PRIM] Purchase Plans
mq0535 Are the productivity-oriented Smartphone users very different in age from the average Connected Adult? Chapter: L Activities  Section: L8-ACTPROD/Personal/Productivity  Tables: [120 DRxACTPROD] Respondent Demographics
mq0626 Of those who use a Tower Desktop PC as their primary connected device, what are their 2nd and 3rd devices? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [250 DEV_KEYxDEV_PRIM] Key Device Metrics
mq0628 Of those who use a Tower Desktop PC as their primary connected device, how many connected devices do they actively use? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [490 UNITSxDEV_PRIM] Units
mq0629 Of those who use a Notebook PC as their primary connected device, how many connected devices do they actively use? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [490 UNITSxDEV_PRIM] Units
mq0630 Of those who use a Desktop PC as their primary connected device, what are they planning to buy next? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [810 PLANSxDEV_PRIM] Purchase Plans
mq0631 Of those who use a Notebook PC as their primary connected device, what are they planning to buy next? Chapter: D Devices  Section: D2-DEV_PRIM/Primary and Secondary Devices  Tables: [810 PLANSxDEV_PRIM] Purchase Plans
mq0677 How many adults use a Tablet using Apple iOS, Google Android, or Windows? Chapter: D Devices  Section: D6-KEY_DEV_OS/Key Devices by OS  Tables: [250 DEV_KEYxKEY_DEV_OS] Key Device Metrics
mq0663 How many users make video phone calls using their Tablet? Chapter: A User Profile  Section: A1-OV/Overview  Tables: [670 ACT_TABxOV] Tablet PC Activities

 

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Filed under Consumer research, Entertainment, Market Research, MetaFAQs, Shopping, Tablets, TUP 2016, TUPdate

What is the profile of the most-active communicators? (MetaFAQs)

The generation gap is often attributed to communication differences. Although often chalked up to the choice of words – slang, symbols, or even emoji – there are also differences in the mode of communication.

More than a few frustrated parents have found their voicemail messages ignored and learned that text messaging may be the best way to stay in touch with their children.

Meanwhile, younger adults have continued to expand their repertoire of communication modes – email, text messaging, video calls, clicks on social networks, and more.metafacts-metafaqs-mq0054-2016-10-23_11-19-58

In fact, the most-active communicators are age 18-34. These use the broadest assortment of communication activities across their connected devices. Over half of the top-third in communication activity breadth are age 18-34.

This is based on our most recent research among 7,336 US adults as part of the Technology User Profile (TUP) 2016 survey.

This MetaFAQs research result addresses one of the many questions profiling active technology users.

Many other related answers are part of the full TUP service, available to paid subscribers. The TUP chapter with the most information about activities is the TUP 2016 Activities Chapter.

These MetaFAQs are brought to you by MetaFacts, based on research results from their most-recent wave of Technology User Profile (TUP).

For more information about MetaFacts and subscribing to TUP, please contact MetaFacts.

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Filed under Basic cell phones, Communication, Demographics & Econographics, Desktops, Market Research, MetaFAQs, Mobile Phones, Notebooks, Smartphones, TUP 2016

LinkedIn – what Microsoft gets, doesn’t get, and what’s ahead (TUPdate)

Microsoft recently (June 13, 2016) announced it would be acquiring LinkedIn, the popular professional social network.

New MetaFacts research confirms that LinkedIn’s active members are indeed an attractive demographic, and yet there are headwinds ahead for Microsoft. Our recent Technology User Profile survey of over 10,000 respondents span the US, UK, France, Brazil, and China.

An attractive demographic

Active LinkedIn members stand head and shoulders above the average connected adult professional. In the US, they are 1.4 more likely than average to be employed full-time, and 1.6 times more likely than average to be a college graduate. They are also unique in their employment role, being 1.5 times as likely to be working in Marketing/Communications or in IT/IS, 1.4 times as likely to be a Specialist (e.g., design, engineering), 1.3 times a likely to be a contractor or IT Consultant, and 1.2 as likely to be an Executive or in an HR-related role. A similar pattern holds for the UK, France, Brazil, and China.

Microsoft’s ready access to this important population spells many opportunities for Microsoft, if managed well. With a service relying heavily on user-provided content, and with its members showing a high degree of sophistication, education, and strength, member trust and satisfaction will be especially vital to LinkedIn’s future.

Active Ad Blockers

To the extent Microsoft’s strategy involves increased advertising to LinkedIn members, it faces an existing and growing challenge. LinkedIn members are some of the world’s most advertising-averse. Forty-three percent of active US LinkedIn members use an Ad Blocker on at least one of their connected devices – PCs, Tablets, Smartphones – and in many cases have Ad Blockers on all of them. That is 1.3 times higher than the rate among the average connected adult. This is similar around the world – ranging from 1.1 to 1.5 times higher than average among active LinkedIn members in the UK, France, Brazil, and China.

Microsoft will need to continue to maintain the trust that active LinkedIn members have come to rely on. It’s possible they will whitelist ads on LinkedIn. It’s not as if LinkedIn has been specifically targeted by its members, it’s simply that its members are well above average in the practice of blocking ads across their devices. Adblocking has already been a significant challenge for media giants from the New York Times to the Wall Street Journal as technology users increasingly take control over their experiences.

Apple-endearedApples and Apples

If part of Microsoft’s strategy is to encourage LinkedIn’s active members into (or back into) the Windows ecosystem, then it has a trend to reverse. LinkedIn’s active members are well-endeared and engaged with Apple’s devices and ecosystem. In the US, they are 1.8 times as likely as the average connected adult to be using four Apple OS devices, 1.5 times as likely to be using three, and 1.3 times as likely to be using two. Furthermore, LinkedIn’s members are 1.6 times as likely to be using an Apple mobile PC, 1.4 times as likely to be using an iPad, and 1.3 times as likely to be using an iPhone. This similar pattern holds true in the UK, France, Brazil, and China.

The Microsoft Graph

Major workplace activities used by active LinkedIn members per MetaFacts

Major workplace activities used by active LinkedIn members per MetaFacts

There’s another climb ahead for Microsoft – LinkedIn’s active members are already well on board with many of Microsoft’s types of professionally-oriented offerings, whether from Microsoft or competitors. So, growth ahead will be incremental, and less about mass introduction into new ways of working. With respect to these key workforce activities, this acquisition might be seen as a defensive retrenchment to hold off further encroachment by the likes of Google. At present, LinkedIn’s active US members are 1.8 times as likely as the average connected adult to already be using one of their connected devices to participate in a web-based group meeting, collaborate on work files, or create work graphics/presentations.

Other risks

Microsoft faces other risks. Imagine how a Google, Apple, or other leading-tech HR executive might consider Microsoft’s unprecedented access to their employees and projects. Any of Microsoft’s direct competitors are likely to have concerns about the depth and details Microsoft will have access to with the richness already in LinkedIn. Although Microsoft will undoubtedly take steps to reassure companies that their data is being held secure and not used directly for its own gain, trust will be a key concern for competitors. Some will likely step up their policies to prohibit or discourage user participation on LinkedIn.

The view ahead

At MetaFacts, where we directly measure active market demand, we contend that people matter first. If the members of LinkedIn feel their trust might be compromised, they may flee. Worldwide, there isn’t a single professional social network anywhere near the size or scope of LinkedIn. Rival xing has solid footing in German-speaking countries, while Viadeo is especially strong in France. Potentially, country-specific or language-specific competitors could grow, offering an independent haven for professional social networking. Instead of switching, members may trim their profiles, limit their participation, or simply cancel and close their profile.

Microsoft will need to reactivate the membership. In disclosures shared in the acquisition announcements, LinkedIn shared that of their reported 433 million members, 104 million were active within the prior month. This means less than one-fourth (24%) of its members are currently active. This low activity rate is the lowest of nine major US sites: Facebook, YouTube, WhatsApp, Instagram, Twitter, Google+, Snapchat, and Pinterest. Also, membership growth has increased faster than the share of members which are active, further highlighting the decline in member activity. Microsoft’s resources and support may help reverse those trends.

Source

This TUPdate includes a complimentary brief summary from the Technology User Profile survey of adults throughout the US, UK, France, Brazil, and China. The results are based on a multi-country survey of over 10,000 representative respondents conducted by MetaFacts. Current TUP subscribers can obtain additional analysis and supporting datasets at a substantial discount. Technology companies who want to know more about their current or future customers can contact MetaFacts to learn how to subscribe to the rich resources of Technology User Profile.

 

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Filed under Cloud Storage, Communication, Demographics & Econographics, Market Research, Market Sizing, Social Networking, TUP 2015, TUPdate, Usage Patterns, Video calling

What are the primary devices used for each category of activity? (MetaFAQs)

Smartphones are now the dominant device, although only slightly. In active use by 65% of Connected Adults, Tower Desktop PCs have effectively equal penetration at 64%. Notebook PCs aren’t far behind at 53%.

Interestingly, Smartphones are only the primary device for one type of activity – Communication. Even though Communication activities of one kind or another are being use by effectively all (99%) Connected Adults, it’s the only category of activities for which the Smartphone is the preferred device. For nearly every other type of activity, Tower Desktop PCs are the preferred device.

Among adults that use any Connected Device for Communication activities, 31% prefer to use a Smartphone, 12% prefer to use a Tower Desktop PC, and 6% prefer to use a Notebook PC. Communication activities includes voice calls, video calls, emails, chats and other forms.

Activities by Device - from Technology User Profile

Activities by Device – from Technology User Profile

Source

These results are based on the most recent wave of Technology User Profile, the TUP 2014 edition. More can be found in the Activities chapter. The large-scale survey is in its 32nd continuous year, documenting and detailing the full scope of technology adoption and use.
For this MetaFAQs analysis, MetaFacts is sharing a portion of the answers to selected survey questions: specifically the Connected Devices in active use, and the types of activities each one is used for. The full TUP service includes further related details on the types and brands of devices, profiles of those who use Smartphones more than PCs and vice versa, detailed activities within each category and mapped to each device, and much more. The TUP survey gathers comprehensive details about the active usage of many consumer electronics products, including Printers, PC, Smartphones, Basic cell phones, and many other connected devices.

In addition to tracking activities, Technology User Profile details the many devices which online adults use to regularly connect to the Internet. The survey-based research details what people do with their devices, where they spend their technology dollars, and how often they update (or don’t update) their technology products.

Technology companies who want to know more about technology adoption, wireless technology, or about their current or future customers can contact MetaFacts to learn how to subscribe to the rich resources of Technology User Profile.

MetaFAQs – Frequently Asked Questions with answers supported by the facts: the MetaFacts.

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Filed under Behaviors and Activities, Consumer research, MetaFAQs, TUP 2014

Tech Media, Advertising, TV – solid market research from MetaFacts Technology User Profile

Extensive information about tech media, advertising and TV is available in TUP – Technology User Profile.

Today’s media-savvy consumers may want their MTV, but they might seek alternative methods to get it.  Advertising seems to have become an option for the consumer, who today is able to bypass commercials, salespeople, and even email in favor of social networking and other sites.  Advertisers in this day and age have to be both flexible and targeted while ubiquitous in order to get their message across.

Below are a few examples of questions addressed in TUP related to tech media, advertising, and television. The full TUP service enables drilling down beyond the answers to these questions to identify which other technologies, services and behaviors are disruptive and to profile which market segments are and aren’t adopting. TUP is much more than a one-dimensional market view or opinion piece, since it delivers solid answers to the following questions, and more.

  • Which tech buyers focus more on retail than shopping online and vice versa?
  • How are Facebook users different from users of other Social Networks? Beside demographics, what else distinguishes these from each other?
  • Who is printing coupons?
  • Which smartphone OS is leading, and with which market segments?
  • How many screens do people view? Which market segments view more screens than other segments?
  • Online shoppers – are they everyone, or unique?
  • What do users sync or “store” in the cloud? How do users share images – social networking sites or photo-specific sites? Which users are the most active?
  • Who are the people who shop for technology products on the web, but purchase at a local retail outlet?
  • Most-mobile customers – where do they go and what do they do?
  • Entertainment primacy – what is the center of the user’s home entertainment world? Is it one device or many? Which devices and services, and among which segments?
  • What is the impact on privacy concerns on use of social networking?
  • How do online shopping activities differ between Hewlett Packard, Apple and Dell customers?
  • What is the status of mobile phone transition, from basic feature phones to smartphones and non-users?
  • Which segments are the most music-intensive? What is the overlap of music-centered products and services by segment?
  • Who spends the most hours online?
  • Who are the biggest tech spenders? Which segments spend the most and least for devices? How does spending for tech services differ?
  • Which combination of tech devices is the most popular today? How large is each segment? Who are in each segment? Which direction are they headed with their buying plans?
  • How many and which segments are watching and renting movies on which platforms?
  • Which social networks show the most growth-oriented activity? Which segments show signs of losing interest or withdrawing?
  • Tech adoption cycles may not be as fast as the tech-focused think. How many and which users still use older tech products?
  • Which market segments interact with their social network using their mobile phone, and which do not? What else stands out about these connected users?
  • What are the attitudes about texting and driving? Who is most supportive and who is mostly opposed?
  • What other activities are just outside the box for gamers? Online dating? Social Networking? Music? Movies? Entertainment in general?
  • How PC/Online & Mobile Phone activities compare? How is this different for Tablets or eBook Readers? Which segments use which device for the most activities?
  • Are Apple’s retail shoppers already the Apple-faithful or is Apple drawing in the unconverted? Who are these shoppers?
  • What makes a smartphone a smartphone in the consumer’s eyes? How does usage compare to basic mobile phones? What are the user segments and usage profiles?
  • Who is buying the highest-end PCs? Are there brand differences? What else do users buy and what else do they use?
  • Which market segments are blogging? How do they compare to social networkers?
  • Which PC brands dominate the PC market? How does this vary within market segment?
  • Who is videoconferencing, and using which platform?
  • Who are the true early adopters and laggards? How does this vary by actual usage of specific products and technologies?
  • How prominent is Home PC renting versus outright purchase?
  • How much have PC users integrated PCs into their personal lives?
  • How does the life and lifespan of a PC vary by form factor? Does it vary by brand? By user segment?
  • How much of the game-playing population is older versus younger?
  • Primacy – what is the center of the user’s world? Their home PC, work PC, mobile phone? Is it one device or many?
  • Are PC users primarily accessing the Internet at home, in the workplace, using friends or neighbor’s computers, or in public places such as libraries or cybercafés? Which users use other’s PCs and which have many to choose from? Are smartphones or netbooks changing this?
  • How rich is the user’s printing experience? Do they use only one printer or more than one? For multi-printer users, which ones do they use? Who are the most-active printer users?

If solid answers to any of these questions would help your work in creating the future, please contact MetaFacts.

MetaFacts, Inc. helps technology marketers find and measure their best and future customers.

For more information on the results delivered in TUP and about how to subscribe, please contact MetaFacts.

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Filed under Consumer research, Market Research, Market Segmentation, MetaFAQs, Statistics, Tech Market, Trends, TUP 2011, TUP 2012