Tag Archives: Communication

Work from home on the shoulders of employees, for now [TUPdate]

Working exclusively from home

Are you reading this from home? That makes you one of the 391 million of online adults working remotely we found in our TUP/Technology User Profile survey across 6 countries. If you are like the average employee around the world, you are also reading this on your own PC, tablet, or smartphone, and not one provided by your employer.

Home PCs are the new work PC.

Insights professionals in the tech industry already know from personal experience about working remotely. It was not too long ago that many researchers would be balancing notebooks on their knees in darkened focus group viewing rooms while reaching for another M&M or two. (Not that there’s anything wrong with M&M’s). However, most of the world’s employees do not have experience as remote workers, nor are they set up properly.

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Filed under Cloud Storage, Communication, Desktops, Market Research, Notebooks, Personal and Productivity, Smartphones, Tablets, TUP 2020

The work from home privilege [MetaFacts Pulse Survey]

By Dan Ness, Principal Analyst, MetaFacts, May 22, 2020

Working from home. While it is a blessing for some and may feel like a curse for others, only the few get the privilege. Being able to work from home during widespread public health safety shutdowns has sustained employment for many employees. It has also brought new challenges for those with school-age children or insufficient technology. It has also brought about faster adoption of certain technology products and services while revealing long-present sociological differences. The differences may persist while many of the technological changes will be temporary and evolutionary, not revolutionary.

One in four online Americans are working from home

As of May 14th, 2020, one fourth of online Americans (26%) were working at home. This represents 60% of online Americans employed full-time or part-time on May 14th, 2020. Most of these only started working from home recently. Almost half (48%) of employed online American adults started working from home after February 2020.

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Filed under Cloud Storage, Communication, Market Research, TUP 2019

UK Tech Staff Smartphone Callers Skew Male [TUPdate]

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Filed under Communication, Smartphones, TUP 2018

Hold the phone – PCs rebound for communication among one segment (MetaFAQs)

Which segment uses which device for their primary communication device more than a Smartphone or Basic cell phone?metafacts-metafaqs-mq0065-mobile-phone-primacy-for-communication-by-segment-2016-11-08_09-34-11

None do, although one segment shows a counter trend. Mobile phones – especially Smartphones – are the primary communications devices for all age/employment segments. This has been a growing trend for the last several years, and 2014 marked the last year the PC was king for communications among any segment. In 2015, the last group to focus on mobile phones for their spoken, visual, and written communications activities was the segment of adults age 50 and above and who are not employed.

However, one segment has made a reversal of that phone-only trend. Employed adults age 18-39 have started to increase their use of PCs as their primary communications device. While mobile phones still lead, this shift may be surprising to some.

Looking more deeply into what this segment is doing by drilling down into the TUP activities data by device type, two activities stand out. Young employed adults are increasingly making web-based group meetings and video calls. From Slack to Skype and for work and personal matters, this segment is using these activities at nearly twice the national rate.metafacts-metafaqs-mq0065-primary-communiction-device-for-employed-younger-2016-11-08_09-34-11

To be clear, the PC has not returned to primacy for communication among younger employed adults. However, collaboration has sparked some renewed life in the old workhorse.

This MetaFAQs research result addresses one of the many questions profiling active technology users.

Many other related answers are part of the full TUP service, available to paid subscribers. The TUP chapters with the most information about communication activities is the TUP 2016 Activities Chapter.

These MetaFAQs are brought to you by MetaFacts, based on research results from their most-recent wave of Technology User Profile (TUP).

For more information about MetaFacts and subscribing to TUP, please contact MetaFacts.

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Filed under Communication, Convertibles, Desktops, Market Research, MetaFAQs, Mobile Phones, Notebooks, Smartphones, Trends, TUP 2016

Are Hearables-Users Broader Communicators? (MetaFAQs)

Does it automatically follow that Bluetooth Headset users would be using more ways to communicate than others? Or might they be so delighted with voice communications that they forego texting or even emailing?

After all, the voice is a powerful and effective way to communicatemq0107-570-act_commxhear-2016-10-27_12-59-00, and even more appropriate for certain conversations.

Our research shows that adults using a Bluetooth Headset or VR Headset – either type of hearable – use substantially more types of communication activities than the average adult.

Users of these wearables are twice as likely to be among the broadest communicators.

This is based on our most recent research among 7,336 US adults as part of the Technology User Profile (TUP) 2016 survey.

This MetaFAQs research result addresses one of the many questions profiling active technology users.

Many other related answers are part of the full TUP service, available to paid subscribers. The TUP chapters with the most information about activities is the TUP 2016 Activities Chapter. and also the TUP 2016 Wearables, Hearables, Listening, and Speaking Chapter.

These MetaFAQs are brought to you by MetaFacts, based on research results from their most-recent wave of Technology User Profile (TUP).

For more information about MetaFacts and subscribing to TUP, please contact MetaFacts.

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Filed under Communication, MetaFAQs, Smartphones, TUP 2016