Tag Archives: Cellphone

Renegade Distracted Drivers

By Dan Ness, Principal Analyst, MetaFacts

Will “the land of the free and the home of the brave” refer to driving? Who are the defiant drivers who insist on their right to drive while texting or sending an email?

Almost any driver in the US has noticed other drivers driving erratically. Many are distracted by one thing or another. Asked whether they feel that they themselves should be able to use tech products while driving, most adults agree they should not. However, some maintain they have that right.

There are 15.3 million Americans, or 9% of online adults, who agree or strongly agree that they “should be allowed to text or email while I am driving a car.” Many U.S. states have enacted laws against this activity, yet this attitude of entitlement persists. One year ago, our survey found the same level of self-justification – 9%. Understanding these defiant communicators can help marketers, tech developers, and other interested parties seeking to help their safety and those driving near them.

A picture of pirate renegades emerges – a segment which may be tough to reach. Lawless defiance is not limited to using phones where they please. These righteous independents intend to abandon their wireless carrier (index 541), are using the Internet less because of advertising (index 451), seek privacy by turning off mobile phone location services and avoiding certain apps (index 262), and find it acceptable to use unlicensed software at home (index 247).

Of dozens of demographics characteristics, one unique aspect: they are four times as likely to be male age 25-34. Demographics alone don’t define this group.

They’re ahead of the pack in using cloud services, indexing 300 or higher in Internet file/folder synchronization, remote PC access, and sharing music playlists. The same goes for sharing their videos online and making international VoIP calls, both with an index of 349.

Texting and emailing are the only things they do with their mobile phones. Those with smartphones are well above average in using them to watch television, make video calls, buy something, make status updates, save voice memos, and redeem coupons.

Although they are ahead of the pack in using their smartphones, they were the last in their class to adopt technology. They are mobile phone laggards and PC laggards, which means they were in the last 16% of their age group to buy their first PC or mobile phone.

Looking ahead

I expect that there will be a lot of resistance from wireless operators, handset makers, app developers, and most of the tech industry. Consumers, too, will resist laws and any challenges to their sense of freedom. Most want to be able to use what tech products they have anywhere and anytime, regardless of the consequences.  Having watched people adopt tech product for over 30 years, I’m optimistic there will be technological solutions. These will be supported by the majority who acknowledge that the specific combination of driving and communicating is over the line.

It took untold years to reach smokers, even after the relationships between smoking and adverse health effects were widely known. Will the fast-moving tech industry set a record in protecting its customers? I hope so, and evidently most of us agree as well.

Source

The information in this TUPdate is drawn from the MetaFacts Technology User Profile research service. Current TUP subscribers may submit an inquiry or use the TUP Interactive Access tool to drill further down into the TUP datasets. Others who are interested may contact MetaFacts.

To see other research coverage of Internet products and activities – from smartphones to feature phones, desktops to notebooks, social networking, demographics, and attitudes – see the many other questions TUP answers on www.technologyuser.com. Tech market research professionals can license direct access to TUP.

Methodological note

There is a well-known factor in survey research called social desirability bias. Respondents are known to answer some types of questions differently depending on the setting and who is asking them. To minimize this affect, we included attitudinal questions in a battery of other unrelated questions. Also, we allowed respondents to complete the survey online and anonymously, since this effect is lessened in self-administered surveys over answering by telephone or face to face with what they may see as authority figures.

About TUPdates

MetaFacts releases ongoing syndicated original research on the market shifts, trends and consumer profiles for Smartphones, Netbooks, Mobile PCs, Workplace PCs, Home PCs, Web Creators, Broadband, and many other technology products and services. These TUPdates are short analytical articles in a series of specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption around the world. Interested technology professionals can sign up at http://technologyuser.com/contact/ for complimentary TUPdates – periodic snapshots of technology markets.

About MetaFacts

MetaFacts helps technology marketers find and measure their best and future customers. MetaFacts’ Technology User Profile (TUP) survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are a primary market sizing and segmentation resource for leading companies providing consumer-oriented technology products and services, such as PCs, printers, Smartphones, consumer electronics, mobile computing, and related services and products. TUP analyzes key trends and the data-rich source can be dived into more deeply for custom analysis. For more information about the syndicated research service, analysis tools, publications and datasets, contact MetaFacts at 1-760-635-4300.

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Smartphones challenge Mobile PCs – the users speak

A TUPdate from MetaFacts by Dan Ness, Principal Analyst

You can’t go out for coffee these days without sharing space with legions of dedicated smartphone users doing everything from texting their friends to checking the latest NFL or soccer scores. With smartphone functionality and the number of available apps increasing at hyper speed, could this trend foreshadow the decline of the mobile computer and relegate all those laptops, netbooks and tablets to the land of the Atari? Will Apple iPhones, RIM Blackberries, Winphones or the Android-powered grab the fingers of the most-mobile among us?  Our new MetaFacts Technology User Profile, 2009 Global Insights Edition polled over 22,000+ online PC adults in 10 developed countries and found some surprising answers.

Why is this important?

Makers of mobile computers, smartphone manufacturers, wireless carriers and application developers should all be watching these trends closely both from an R&D standpoint and a marketing perspective. OEMs of desktop computers should also take heed if more and more users opt for portables even if they don’t use them in more than one location.

First let’s look at who’s using mobile PCs these days and where they are using them. Not surprisingly, this is a younger group overall. The average age of online adult mobile PC users is nearly seven years younger than the average desktop user. Nearly a third of the mobile computer users are in the college age to early career category of 18-34 year olds.

Just where are mobile PCs being used? The age of the user is also a factor here. The younger users are, the more likely they were to report using their mobile computers in four or more locations, a finding that is likely reflective of the more mobile lifestyle of this segment.

But desktop and mobile PC manufacturers take notice: Nearly half of mobile PCs are used in only one location. This begs the question of why these homebody mobiles are stuck in their desk job. If this trend continues, will the pendulum swing away from netbooks and ever-lighter notebook PCs back to full-featured desktop replacements?

And the mobile PCs seem to be working harder than desktops. The portables are logging more hours than their desktop cousins with nearly 25% being used for 40 or more hours per week versus 18% of desktops being used that much.

So what are these mobile computer users doing with their portables? While their activities are generally the same as those performed on their desktops, the survey showed that mobile PCs which are used in multiple locations appeared to be much more integrated into the user’s life. These younger multiple-location PC users reported performing nearly double the number of activities on their mobile PCs than the group reporting that their mobile PCs remained tethered to one location.

The more years people use computers, the more activities they add to their list of things to do with their machines. PC Veterans, people who have used computers over a quarter of their lives, use their mobile PCs for more activities than PC Newbies, regardless of their age. Not surprisingly, users in the 18-24 age category use their mobile PCs more often for entertainment and communication than older mobile computer users.

Now let’s turn to the role that cell phones play in the mobile PC world. With the ever-increasing functionality of phones, is the choice of mobile connectivity an either/or when it comes using mobile computers and smartphones? Our survey showed quite the opposite. Even the savviest of smartphone users are not likely to give up their mobile computers. Interestingly, the adults who reported using the most functionality on their phones also reported using their mobile PCs in more locations, nearly twice the number of those who used their mobile phones only as basic phones. Bottom line: When it comes to the question of whether to take the smartphone or the mobile PC to the cybercafé, the current answer is often “both.”

If today’s mobile PCs could talk, they might paraphrase Mark Twain’s famous quote, “The reports of my death have been greatly exaggerated.”

Further Resources

MetaFacts Technology User Profile – 2009 Global Insights Edition – a syndicated survey of 30,889 representative respondents in 16 countries

MetaFacts Technology User Profile – 2009 Global Insights Edition – Developed Economies – a syndicated survey of 22,072 representative respondents in 10 countries

MetaFacts Mobile PC Brand Profile Report – analysis of the mobile market based on results in MetaFacts Technology User Profile 2008 Annual Edition – a syndicated survey of over 10,000 representative respondents in the U.S.

About this TUPdate

MetaFacts releases ongoing research on the market shifts and profiles for Windows Vista, Mobile PCs, Workplace PCs, Home PCs, Moms and Dads, Web Creators, Broadband, and many other technology industry topics. These TUPdates are short analytical articles in a series of specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption around the world. Interested technology professionals can sign up at http://technologyuser.com/contact/ for complimentary TUPdates – periodic snapshots of technology markets.

About MetaFacts

MetaFacts, Inc. is a national market research firm focusing exclusively on the technology industries. MetaFacts’ Technology User Profile survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are widely recognized as a primary market sizing and segmentation resource for leading companies providing consumer-oriented technology products and services, such as PCs, printers, software applications, peripherals, consumer electronics, mobile computing, and related services and products. For more information about the syndicated research service, publications and datasets, contact MetaFacts at 1-760-635-4300.

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Filed under Consumer research, Market Research, TUP 2009, TUPdate

Mobile PC Market – Size and Trends

Mobile PC Market – Size and Trends

After more than three decades of pioneering and innovative experimentation, mobile PCs have finally reached the mainstream. During the first half of 2008, consumers and employees acquired as many mobile PCs as desktops.

News flash: even more recent updates to this information are available to subscribers to the full Technology User Profile service, the TUP Overview Report, and other TUP Profile Reports. For examples of mobile market questions answered by TUP, refer to the TUP Answers page for Mobile Computing. and the TUP Answers page for Mobile Phones.

The Shift To Mobility

The installed base is still dominated by desktops, representing many years of accumulation and retirement of consumer-owned and employer-owned PCs, some acquired new and others acquired used or refurbished. Of the 144 million PCs being used by American adults as their primary PC, one-third (33%) are mobile PCs, mostly owned by consumers.

ph_g_base_ownership_factor1

The installed base is increasingly mobile, although still dominated by older desktops. While half of PCs in use that were acquired in early 2008 are mobile, those acquired in the prior 2 years are made up of 65% desktops and 35% mobile PCs.

This is due in part to three main effects: an increasing price performance ratio relative to desktops, consumer buying behavior, and the physical longevity of desktops. During the last decade, the functionality and capability of notebooks has increased to meet and often exceed that offered in a similarly priced desktop. This has encouraged buyers to consider notebooks over desktops even when mobility is not a primary purchase factor.

metafacts_ph_g_increasingly_mobile

Buying habits are also a factor. American technology consumers often buy both hardware and software with more features than they actually need or end up using, as a type of hedge against technological obsolescence and unforeseen needs.

Furthermore, mobile PCs, although designed to be mobile, are relatively fragile. This contributes to their life being shorter than for desktops. The average age of a primary desktop PC is 3.2 years, nearly one year longer than the average age of a mobile PC: 2.3 years.

Other findings in the Mobile PC Profile Report include:

Brand Shares of Mobile & Desktop PCs
Mobile PC Brands by Year Acquired
Market Segments and Mobile PC Brands
Operating Systems & Mobility
Operating Systems on Mobile PCs – Pre-installed or Aftermarket?
Operating Systems by Mobile PC Brand
User Age and Mobile Computing
User Age and Mobile PC Brand
User Gender and Mobile PC Brand
Age within Gender of Primary Computer User and Mobile PC Brand
Number of Locations by Gender and Age
Employment Status and Mobile Computing
Employment Status and Mobile PC Brands
Market Segment by Mobile PC Brand
Big & Small Companies and PC Mobility
Educational Level and Mobile PC Brand
Household Income by Mobile PC Brand
Age of Kids and Mobility of PC
Mobility Doesn’t Always Mean Mobile Use
Locations for Mobile PCs
Public PC Locations by Mobile PC Brand
Mobile PC Brand by Number of Locations Used
Mobile PC Users and the Total Number of PCs Used
Mobile PC Brand by Number of PCs Regularly Used
PC Purchase Year by Mobility
New versus Used/Refurbished by Mobile PC Brand
Hours of Use by Mobile PC Brand
Busy Mobile PCs and Mobile PC Brands
Activities and Mobility
Major Activities Point Out that Mobile PC Brands Vary
Tech Attitude Gap between Mobile PC and Desktop Users
Tech Attitudes by Mobile PC Brand
Brand Loyalty by Mobile PC Brand
Scanners by Mobile PC Brand
Docking Solutions by Mobile PC Brand
Firewire Usage by Mobile PC Brand
Sony Mobile PC Users Shop at a Broader Selection of Outlets
Which Mobile PC Users Frequent which Online and Retail Outlets
Retail Purchase Channels & Outlets by Mobile PC Brand
Online Purchase Channels & Outlets by Mobile PC Brand

The Mobile PC Profile Report is available for immediate purchase through the online store at the MetaFacts website – MetaFacts.com

News flash: even more recent updates to this information are available to subscribers to the full Technology User Profile service, the TUP Overview Report, and other TUP Profile Reports.

MetaFacts releases ongoing research on the market shifts and profiles for Windows Vista, Mobile PCs, Workplace PCs, Home PCs, Moms and Dads, Web Creators, Broadband, and many other technology industry topics. These Profile Reports are in a series on specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption and use in American households and businesses. Interested technology professionals can sign up at www.metafacts.com for complimentary TUPdates, periodic snapshots of technology markets.

About MetaFacts

MetaFacts, Inc. is a national market research firm focusing exclusively on the technology industries. MetaFacts’ Technology User Profile survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are widely recognized as a primary marketing resource for Fortune 1000 companies providing consumer-oriented technology products and services, such as PCs, printers, peripherals, mobile computing, and related services and products. For more information, contact MetaFacts at 1-760-635-4300.

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Filed under Consumer research, Market Research, Mobile Phones, TUP 2008

When will most Californians comply with the new cellphone driving law? (poll)

California passed a law limiting the use of handheld cellphones that starts July 1st, 2008. Even though there has been a lot of publicity surrounding this law, and even a delay in the start date, some Californians may not be fully aware of the law.

Other Californians may just choose not to comply.

What do you think?

Note: This is not a scientific nor representative poll, but is only among visitors to this site. Stay tuned for our official results.

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Filed under Consumer research, Market Research, Poll, Statistics, Tech Market, Technology