Posted by: metafacts | November 9, 2009

Printing Mobile Phone Photos: The New Frontier

A TUPdate from MetaFacts by Dan Ness, Principal AnalystWhen you take a photo with your mobile phone’s digital camera, you can share it by waving the tiny screen at other people, or incur the expense of sending it over the network. Or you can do the sensible thing and print it out—but, worldwide, only one person in eight actually does that.

Or so it seems from a recent MetaFacts Technology User Profile 2009 Global Insights Edition survey of 30,889 online PC-using adults in 16 countries. While nearly two-thirds of the respondents (64 percent) did take pictures with their mobile phones, only 12 percent every printed out pictures from their mobile phones.

The rate, however, varied from country to country, with people in emerging nations proving to be far more likely to immortalize their phone snapshots on paper. The rate peaked at 24 percent among India’s Upper Urbanites, followed by 23 percent of China’s Urbanites, 20 percent in Mexico, and 17 percent in Russia. The rate bottomed at 6 percent in South Korea and 7 percent in Japan, rising to 8 percent in Holland and the U.S.

Yet, 64 percent of the global respondents did use their mobile phones to take pictures, implying that there are a lot of unprinted pictures out there.

Leading the charge of the cell phone paparazzi were the Saudi Arabians, 86 percent of whom used their phones for taking photos. They were followed at a distance by 77 percent of Mexican respondents, and 76 percent of South Korean and Indian respondents. Those avoiding mobile phone photography were led by the Dutch (55 percent), the Americans (56 percent) and the Germans (57 percent.)

Interestingly, the rate of mobile phone picture printing was roughly an inverse to the national rate of digital camera ownership—although, at 78 percent, most respondents did use a digital camera. For instance, India, which ranked #1 in the rate of mobile phone picture printing, ranked next to last (#15) in terms of digital camera use. China ranked #2 in cell phone picture printing, but #12 in digital camera use. Mexico ranked #3 in cell phone picture printing and #14 in terms of digital camera use.

But it did not work in the other direction—South Korea was dead last (#16) in cell phone picture printing, but a middling #10 in digital camera use.

While we’re talking about digital photography hardcopy, 20 percent of global respondents said they had used kiosks to print their pictures, with those in Mexico leading the way at 31 percent. Retail printing centers were used by a similar 19 percent, and they were most popular in Brazil, where 36 percent used them.

Overall, pictures were more likely to be taken by mobile phones than by digital cameras in India, Mexico, and Saudi Arabia, and the rate was neck-and-neck in Russia. Elsewhere, digital cameras still ruled the pixels.

As for film cameras, globally only 27 percent of the respondents still used them, the leaders being the Indians at 42 percent. At the other extreme, only 18 percent still admitted having them in Japan.

Mobile phone and smartphone photo printing may move from a niche into an everyday activity. Hewlett Packard, who dominates the world in PC printing, has recently released a way to make it easier to print mobile phone images. Their HP iPrint Photo app which makes it easy to quickly print a 4”x6” or 10cm x 15cm image on almost any HP printer through a wireless connection, For now, the app only works on Apple iPhones or iPod touch.

Also see another recent TUPdate: Printing Mobile Phone Photos: The New Frontier 

Which buyers are bucking the recession with tech shopping plans?

A TUPdate by Dan Ness, Principal Analyst, MetaFacts

Recession or not, what people around the world are hungering for—and apparently planning to shell out money for—is HDTVs. In the 27th annual Technology User Profile survey, HDTVs were on the top of the wish list in 14 of 16 countries among 30,889 respondents surveyed about 76 different technology products and services. Surprisingly, this HDTV interest reached uniformly across gender and included both the younger and older, unlike operating systems upgrades such as Microsoft’s Windows 7 or Apple’s Snow Leopard.

But much as they want their MTV in hi-def (or SunTV in India or Sky World News in the UK), they also put entirely practical products high on their lists, and these sometimes even stole priority from HDTVs.

The intensity of the desire for HDTVs varied, peaking in the developing nations. Globally, an average of 27 percent of online PC adults were making plans that include an HDTV, but the percentage rose to 53 percent in Brazil, and was 40 percent among China’s Urbanites, India’s Urbanites, and Russia, and 39 percent of Mexico’s Urbanites. On the other hand, only 12 percent of the Dutch and 16 percent of the Japanese were making such plans, indicating a saturated market or jaded TV watchers.

The two countries where HDTVs did not top the list were China and India. In China, the number one choice was those wireless keyboard-mouse combos. These practical devices were desired by 43 percent of the respondents, pushing HDTVs (which 40 percent planned to purchase) into second place. In India, meanwhile, everyone seemed to be planning to buy everything, pushing HDTVs (40 percent) into sixth place, behind those ubiquitous wireless keyboard/mouse combos (49 percent), digital camcorders with memory cards (42 percent), wireless mice by themselves (42 percent), wireless keyboards by themselves (41 percent), and additional RAM for their long-suffering PCs (40 percent).

The interest in upgrading operating system software varied surprisingly by gender/age group. In percentage terms, the group with the strongest interest is males age 18 to 24. However, looking more deeply, this group’s much stronger interest in so many other tech product outweighs these plans so an operating system upgrade is ranked 28th among these youngsters and ranked 6th among males 55+ and 12th among males 45 to 54.

In case you were wondering, U.S. respondents did list HDTVs as numero uno, but still only 19 percent wanted one. Number two on the list was additional RAM (14 percent), third was a digital camcorder with a memory card (13 percent), fourth was that wireless keyboard/mouse combo (12 percent) while fifth was their very own DVR/PVR digital/personal video recorder (12 percent). This may be so they can time-shift and not have to watch TV commercials.

Speaking of DVRs/PVRs, which give the users additional control over their entertainment, that device was number two on the list in Australia, Germany, England, and Japan, number three in Italy, and number four in the Netherlands and Spain. Globally, it was ranked number 8.

The wild card among products appeared to be the arguably obsolete analog camcorder. Globally, only 9 percent of respondents admitted to planning to buy one, but the rate shot to 31 percent in China, 28 percent in India, and 20 percent in Saudi Arabia. On the other extreme, demand amounted to only 1 percent in the Netherlands and Japan.

About this TUPdate

MetaFacts releases ongoing research on the market shifts and profiles for Windows Vista, Mobile PCs, Workplace PCs, Home PCs, Moms and Dads, Web Creators, Broadband, and many other technology industry topics. These TUPdates are short analytical articles in a series of specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption around the world. Interested technology professionals can sign up at www.metafacts.com for complimentary TUPdates – periodic snapshots of technology markets.

About MetaFacts

MetaFacts, Inc. is a national market research firm focusing exclusively on the technology industries. MetaFacts’ Technology User Profile survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are widely recognized as a primary market sizing and segmentation resource for leading companies providing consumer-oriented technology products and services, such as PCs, printers, software applications, peripherals, consumer electronics, mobile computing, and related services and products. For more information about the syndicated research service, publications and datasets, contact MetaFacts at 1-760-635-4300.

Posted by: metafacts | October 27, 2009

Droid trio faces user inertia in ten countries

The Motorola-Verizon-Google collaboration may be a solid contender to Apple’s iPhone, yet is starting from far behind.

At least that’s what over 20,500 mobile phone subscribers in 10 countries had to say about it by how they’re using mobile phones today. MetaFacts surveyed these respondents as part of its Technology User Profile 2009 Global Insights Edition.

First, MetaFacts classifies SmartPhones differently than most research firms – based on how actual users end up actually using their mobile phones. We believe customers vote with their fingers, and are the final and best judge of what a smartphone is, and what a basic mobile phone is.

Basic phone users should be admired for their bob-ness. In tech lingo, BOB means Best Of Breed, which is about those who prefer to use the best tool for the job versus the all-in-one Swiss army knife approach. The simplest mobile phone users use their mobile phone for less than three activities on average, with only one activity reaching half of this group: making a phone call.

At the other end of the spectrum, the smartest mobile phone subscribers busily juggle over 13 activities on average and with 15 activities done by over half of this handy group.

We compared the share of mobile phone users who use their phones with the smartest breadth of activities versus those who are the simplest. We found the U.S. carriers with the richest ratio of the smartest to basic users are with MetroPCS, Sprint Nextel, and AT&T. Although these carriers have lower overall shares than Verizon, they have savvier subscribers in how their use their handsets.

We similarly looked at the brands of mobile phones in current use across 10 countries. Of the top 12 mobile phone brands, Motorola ranked last, edging out Sanyo, while Apple ranked first, followed by RIM, HTC, Palm, and Sony. The findings are similar in the U.S., although with the top five in a slightly different rank order. Whether in the U.S. or in any of the other nine countries we surveyed, Motorola and Sanyo have whole new types of customers to reach.

We also looked at survey respondents to see Motorola’s share among those who use Google to search the most, and found that Motorola has a slightly higher share among those who use Yahoo, MSN, Bing/Live Search, or Wikipedia.

Enthusiastic engineers, marketers and perhaps investors will see this half-empty glass as room for tremendous growth. Their speed of market success will depend less on the technology itself and more about how soon mobile phone users change what they do.

About this TUPdate

MetaFacts releases ongoing research on the market shifts and profiles for Windows Vista, Mobile PCs, Workplace PCs, Home PCs, Moms and Dads, Web Creators, Broadband, and many other technology industry topics. These TUPdates are short analytical articles in a series of specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption around the world. Interested technology professionals can sign up at www.metafacts.com for complimentary TUPdates – periodic snapshots of technology markets.

About MetaFacts

MetaFacts, Inc. is a national market research firm focusing exclusively on the technology industries. MetaFacts’ Technology User Profile survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are widely recognized as a primary market sizing and segmentation resource for leading companies providing consumer-oriented technology products and services, such as PCs, printers, software applications, peripherals, consumer electronics, mobile computing, and related services and products. For more information about the syndicated research service, publications and datasets, contact MetaFacts at 1-760-635-4300.

Posted by: metafacts | October 21, 2009

Developing world for developers – Windows 7 upgrade

Developing world for developers – Windows 7 upgrade – By Dan Ness, Principal Analyst, MetaFacts

Software developers can create the most incredible applications, but will people want them? With Microsoft’s newest upgrade to the Windows operating system, the first question PC vendors and software developers alike ask is how soon users will upgrade. Or, will they wait until they buy their next PC?

Behavior and intention are two strong indicators to start with. As part of Technology User Profile, MetaFacts asked over 30,889 PC users around the world about their plans to upgrade their operating system. We also asked them whether they acquired their previous operating system with their computer or separately.

Three of the five BRIC-M countries: Brazil, Russia, and India’s Upper Urbanites ranked highest in what they say they want to do and what they’ve done in the past. Nearly half of the Russian online adults we surveyed acquired their last operating system separately from their PC, as did over a third of Brazilian online adults and nearly a third of India’s Upper Urbanites. This has as much to do with the weakness of major PC brands in these countries as it has to do with the economics of buying and using PCs.

Piracy is potentially an issue as well, since in two of these three regions, one-fifth or more agreed that it’s acceptable to use unlicensed software at home or in the workplace.

Three additional countries worthy of note as potentially strongest markets for the Windows 7 upgrade: the Kingdom of Saudi Arabia, Germany, and China’s Urbanites. Each of these countries is ranked in the top five in either their OS purchase plans or past upgrading experience.

Some of Microsoft’s strongest markets – the UK, US, France, Netherlands, and Japan – are at the bottom of the list when ranked by intention and behavior. It may be that these seasoned PC veterans – 25% or more of whom who have used a PC for 13 or more years – have been through enough versions of Windows to have them wait and see.

To answer these and many other questions, MetaFacts conducted its 27th wave of Technology User Profile, surveying over 45,000 online and offline adults in 16 countries for its Global Insights Edition. The multi-modal multi-phase study was conducted using a careful combination of offline and online methods.

I expect the first wave of Windows upgraders to come from Germany, Australia, Spain, and Italy, taking these and other factors into account. These will be followed by the UK, the US, and France. After that, the newest crop of notebooks from HP and Dell are the most likely direction users will go to enjoy this newest Windows version.

About this TUPdate

MetaFacts releases ongoing research on the market shifts and profiles for Windows Vista, Mobile PCs, Workplace PCs, Home PCs, Moms and Dads, Web Creators, Broadband, and many other technology industry topics. These TUPdates are short analytical articles in a series of specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption around the world. Interested technology professionals can sign up at www.metafacts.com for complimentary TUPdates – periodic snapshots of technology markets.

About MetaFacts

MetaFacts, Inc. is a national market research firm focusing exclusively on the technology industries. MetaFacts’ Technology User Profile survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are widely recognized as a primary market sizing and segmentation resource for leading companies providing consumer-oriented technology products and services, such as PCs, printers, software applications, peripherals, consumer electronics, mobile computing, and related services and products. For more information about the syndicated research service, publications and datasets, contact MetaFacts at 1-760-635-4300.

Posted by: naiaoneheart | August 6, 2009

Employment status & mobile PCs

Only a few years ago, having a mobile PC was strongly tied to employment status and occupation. The earliest mobile PC users were true road-warriors – traveling salesmen and executives on the go who could easily rationalize having their computing and connection with them. This active group was able to justify the previous steep price premium for mobile PC technology and even carry the inevitable extra weight. As notebooks have lightened, the price performance ratio has neared that of desktops, and computing has entered the daily practice of a broad base of Americans, meaning employment status has had less of an effect on mobile PC ownership. Only a few percent more mobile PC users are employed full-time than desktop users, at 53% versus 50%. Similarly, part-time employees make up only two percent more of the base of mobile PC users at 14% compared with 12% of desktop users. The strongest contrast is among the retired, who have more than double the share of desktop use at 12% than among mobile PC use at 5%.

Employment Status and Mobile PCs - Mobile PC Brand Profile Report
Employment Status and Mobile PCs – Mobile PC Brand Profile Report

  

The Mobile PC Profile Report is available for immediate purchase through the online store at the MetaFacts website – MetaFacts.com       

 

Other findings in the Mobile PC Profile Report include:

Brand Shares of Mobile & Desktop PCs
Mobile PC Brands by Year Acquired
Market Segments and Mobile PC Brands
Operating Systems & Mobility
Operating Systems on Mobile PCs – Pre-installed or Aftermarket?
Operating Systems by Mobile PC Brand
User Age and Mobile Computing
User Age and Mobile PC Brand
User Gender and Mobile PC Brand
Age within Gender of Primary Computer User and Mobile PC Brand
Number of Locations by Gender and Age
Employment Status and Mobile Computing
Employment Status and Mobile PC Brands
Market Segment by Mobile PC Brand
Big & Small Companies and PC Mobility
Educational Level and Mobile PC Brand
Household Income by Mobile PC Brand
Age of Kids and Mobility of PC
Mobility Doesn’t Always Mean Mobile Use
Locations for Mobile PCs
Public PC Locations by Mobile PC Brand
Mobile PC Brand by Number of Locations Used
Mobile PC Users and the Total Number of PCs Used
Mobile PC Brand by Number of PCs Regularly Used
PC Purchase Year by Mobility
New versus Used/Refurbished by Mobile PC Brand
Hours of Use by Mobile PC Brand
Busy Mobile PCs and Mobile PC Brands
Activities and Mobility
Major Activities Point Out that Mobile PC Brands Vary
Tech Attitude Gap between Mobile PC and Desktop Users
Tech Attitudes by Mobile PC Brand
Brand Loyalty by Mobile PC Brand
Scanners by Mobile PC Brand
Docking Solutions by Mobile PC Brand
Firewire Usage by Mobile PC Brand
Sony Mobile PC Users Shop at a Broader Selection of Outlets
Which Mobile PC Users Frequent which Online and Retail Outlets
Retail Purchase Channels & Outlets by Mobile PC Brand
Online Purchase Channels & Outlets by Mobile PC Brand 

MetaFacts releases ongoing research on the market shifts and profiles for Windows Vista, Mobile PCs, Workplace PCs, Home PCs, Moms and Dads, Web Creators, Broadband, and many other technology industry topics. These Profile Reports are in a series on specific topics utilizing the Technology User Profile Annual Edition study, which reveals the changing patterns of technology adoption and use in American households and businesses. Interested technology professionals can sign up at www.metafacts.com for complimentary TUPdates, periodic snapshots of technology markets.

About MetaFacts

MetaFacts, Inc. is a national market research firm focusing exclusively on the technology industries. MetaFacts’ Technology User Profile survey is the longest-running, large-scale comprehensive study of its kind, conducted continuously since 1983, the year before Apple released the Apple Macintosh. The detailed results are widely recognized as a primary marketing resource for Fortune 1000 companies providing consumer-oriented technology products and services, such as PCs, printers, peripherals, mobile computing, and related services and products. For more information, contact MetaFacts at 1-760-635-4300.

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